Terms of Service

1. Acceptable Use Policy

You agree to use our services only for lawful purposes and in accordance with these terms. You must not:

• Violate any applicable laws, regulations, or third-party rights
• Use our services to transmit harmful, offensive, or inappropriate content
• Attempt to gain unauthorized access to our systems or networks
• Interfere with or disrupt the operation of our services
• Use automated systems to access our services without permission
• Impersonate any person or entity or misrepresent your affiliation
• Collect or harvest information about other users without consent

2. Permitted Uses

You may use our services to:

• Browse information about our training programs and services
• Submit inquiries through our contact forms
• Register for and participate in training programs
• Access course materials and resources provided to you
• Communicate with our team regarding your training needs

3. Service Access Requirements

To access certain features of our services, you may need to:

• Provide accurate and complete information when registering
• Maintain the confidentiality of any login credentials
• Be at least 18 years of age or have parental consent
• Have the authority to bind your organization to these terms
• Accept our privacy policy and cookie policy

4. Fairge Guidelines

We expect all users to engage with our services in good faith and for their intended purposes. Excessive or abusive use that degrades service quality for others may result in limitations or suspension of access.

1. Account Creation

When creating an account or registering for our services:

• You must provide accurate, current, and complete information
• You are responsible for maintaining the accuracy of your information
• You must update your information promptly if it changes
• You may not create multiple accounts for the same individual
• You may not transfer your account to another person

2. Account Security

You are responsible for:

• Maintaining the confidentiality of your account credentials
• All activities that occur under your account
• Notifying us immediately of any unauthorized use
• Taking reasonable steps to prevent unauthorized access

We are not liable for any loss or damage arising from your failure to maintain account security.

3. Account Suspension and Termination

We reserve the right to suspend or terminate your access to our services if:

• You violate these Terms of Service
• Your account is used for fraudulent or illegal activities
• We are required to do so by law or legal process
• Your behavior poses a risk to other users or our services
• You provide false or misleading information

You may terminate your account at any time by contacting us. Upon termination, your right to access our services ceases immediately.

4. Multiple Account Policy

Each user should maintain only one active account. Creating multiple accounts to circumvent restrictions, access additional features, or engage in prohibited activities is not permitted and may result in termination of all associated accounts.

1. Service Uptime and Maintenance

While we strive to provide reliable and consistent access to our services:

• We do not guarantee uninterrupted or error-free service operation
• Scheduled maintenance may temporarily affect service availability
• We will make reasonable efforts to notify users of planned downtime
• Emergency maintenance may occur without prior notice

2. Feature Availability

Service features and capabilities may vary based on:

• Your subscription level or program enrollment
• Geographic location and local regulations
• Device and browser capabilities
• Network connectivity and performance

3. Geographic Restrictions

Our services are primarily offered in and may not be available in all locations. Certain features or content may be restricted based on your geographic location due to legal or operational requirements.

4. Service Modifications and Updates

We reserve the right to:

• Modify, suspend, or discontinue any aspect of our services
• Update, change, or remove content and features
• Implement new features or requirements
• Change pricing structures with reasonable notice

We will make reasonable efforts to notify users of significant changes that affect their use of our services.

1. Content Ownership

All content on our website and in our training programs, including but not limited to:

• Text, images, graphics, logos, and design elements
• Training materials, course content, and methodologies
• Software, code, and technical infrastructure
• Trademarks, service marks, and trade names

These materials are owned by PeakLead or our licensors and are protected by copyright, trademark, and other intellectual property laws.

2. User-Generated Content Rights

When you submit content to our services (such as feedback, questions, or training materials):

• You retain ownership of your original content
• You grant us a license to use, display, and distribute your content for service operation
• You represent that you have the right to submit the content
• You agree that your content does not violate any third-party rights

3. License Grant

We grant you a limited, non-exclusive, non-transferable license to access and use our services for their intended purposes. This license does not include any right to reproduce, distribute, modify, or create derivative works from our content without explicit permission.

4. Copyright and Trademark Notices

All trademarks, service marks, and logos used on our website are the property of PeakLead or their respective owners. Unauthorized use of these marks is prohibited and may violate applicable laws.

1. Course Fees

Training program fees are listed inese Yen and are subject to change. All prices include applicable taxes unless otherwise stated. Payment is required before program commencement unless alternative arrangements have been made.

2. Payment Methods

We accept various payment methods including bank transfer, credit cards, and corporate invoicing. Specific payment options will be communicated during the registration process.

3. Refund Policy

Refund requests are evaluated on a case-by-case basis. Generally, refunds may be available if cancellation occurs before the program start date. Contact us to discuss specific circumstances.